New Year’s Resolution: Send Smarter Emails

From’s Techland:
Recipients won’t just judge your e-mail, they’ll judge you – or so says a new study Illinois’ Knox College that looks into the effect of e-mails on how others perceive you. It may seem redundant to school readers of a blog called Techland on proper e-mail usage, but as I receive more and more e-mails in my professional life that read as though they were written by strung-out children, this should be a welcome refresher course. (Or at least something to forward to the habitual offenders in your life.)

The study, which will appear in an upcoming issue of Social Psychological & Personality Science, suggests that e-mail users are judged by their correspondence on everything from narrative mode, grammar or typographical errors, even their choice punctuation…